Your lists sit in ad exports, store reports and analytics files. Rapio brings them together and turns them into WhatsApp campaigns — from first contact to winning someone back.
by introducing your business to people who have just found you
by putting the right offer in front of the right list, at the right time
by giving customers who already bought a reason to come back
by reaching the people who went quiet before they forget you
The same audience, four different reasons to write.
Someone filled in a form, joined a webinar or left their number in your store. They know your name and nothing else. Once they have opted in to hear from you on WhatsApp, the first message is the one that decides whether there will be a second.
Thanks for joining the session, Ravi.
Here's the 12-minute recap and the setup checklist we promised — everything in one place.
Thanks — watched it already.
The offer is ready and the list is sitting in a spreadsheet. Bring the two together: pick the lists, pick the template, and send it the moment it is ready. People who appear on more than one list are messaged once.
New season is live, Sophie.
The two pieces you saved are back in stock, and everything in the collection is 20% off until Sunday.
Just ordered, thank you!
The hard part is done — they bought once. Keeping them costs a fraction of finding someone new, and yet retention usually gets left to email, where it goes unread. Your best customers are a list like any other, and they deserve a different message.
A year with us today, Lucas — thank you.
Here's 25% off your next order. No code needed, it's already on your account.
That is very kind, thank you.
They downloaded the app, opened it twice, then nothing. Or they filled a cart and walked away. Notifications are off, email bounces off them. WhatsApp is often the only door still open — and one message is enough to find out whether anyone's home.
It's been a while, Maya.
Three things launched since your last visit — including the one you asked for. Two minutes to catch up.
Oh nice, I'll take a look tonight.
Hundreds registered or started a trial, then stopped. Emails go unopened and the calls go unanswered.
The first sale is the expensive one and most customers stop there. Winning them back costs far less.
They haven't deleted the app, they just stopped opening it. Push is off, so the number is the last way in.