Features — Audiences

An audience ready
to message in seconds.

Upload existing customers as a CSV and use them in a campaign straight away. Rapio cleans the list, keeps out anyone who said no, and shows where every person stands.

Join the waitlist See what's inside

Customer lists & Imports

One upload,
ready to send.

Customers come in as a CSV and are ready for a campaign the same minute. How many people can be messaged is visible at a glance, along with who was left out and why — in a file that can be fixed and re-uploaded in one go. No cleanup sessions, no guessing, no paying for messages that were never going to arrive. Every list should hold people who agreed to hear from your business; Rapio then keeps anyone who opts out away from every campaign.

Learn more

An import's analysis in Rapio: 6,120 contacts available, 77 rows skipped and why, and where the available contacts are

Ready in seconds

Drop in the file, confirm the columns, and the list is waiting in Campaign Manager under its own name. As many lists as needed — there is no cap on people or lists.

No surprises on send day

Wrong and missing numbers are caught before a campaign, not after it. The real audience size is known before the send is committed, and no message is paid for that had nowhere to go.

Nothing gets lost

Every upload is kept with its results, so last quarter's campaigns still explain who they went to. A list can be retired once it has served its purpose — it never disappears from the history.

Suppression list

Whoever opts out
stays out.

When someone tells WhatsApp or the business to stop, Rapio remembers — and every campaign from then on leaves them out on its own. No list to check, no file to clean, no risk that a re-upload brought someone back. Customers get the respect they asked for, and the number keeps its good standing with Meta.

Learn more

The suppression list: every number that opted out, with the reason, the campaign it came from and the date

Every "no" is heard

Switching off marketing in WhatsApp, tapping Unsubscribe, replying "stop" in any wording, or a written request added by hand — each counts the same, and it sticks.

Reputation, protected

Messaging people who opted out is the fastest way to get a template paused or a number restricted. Rapio leaves out every opt-out it knows about, automatically, on every campaign.

Ready to show in a minute

When an auditor, a client or legal asks for the opt-out list, it exports as CSV — complete and up to date, at any time.

All contacts

Every customer,
one search away.

A customer says the message never arrived. A number, a name or an email brings the answer in seconds: which lists the person is in, whether they opted out and when, or whether the number is not on WhatsApp at all. No digging through files, no asking around the team.

Learn more